Privacy Policy

Glowmax Global Auto Inc (“Glowmax Global Auto,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, request a quote, place an order, or communicate with us regarding our automotive technology products and services.

1. Information We Collect

We may collect business and contact information that you voluntarily provide to us, including your name, company name, job title, email address, phone number, billing address, shipping address, and other information related to your inquiry or order.

We may also collect project-related information, such as vehicle type, product requirements, module specifications, display system needs, camera or visibility solution requirements, audio and communication system needs, connectivity requirements, order quantity, delivery destination, and other details necessary to provide quotations, product support, order processing, and customer service.

When you visit our website, we may collect basic technical information such as IP address, browser type, device information, pages visited, referring website, and general website usage data through cookies or similar technologies.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries and quote requests;
• Communicate with customers about product requirements and project details;
• Prepare quotations, product recommendations, specifications, and order documents;
• Process orders, invoices, delivery arrangements, and customer support requests;
• Improve our website, products, services, and customer experience;
• Maintain business records and comply with legal, tax, accounting, and operational requirements;
• Protect the security and integrity of our website and business operations.

3. How We Share Information

We do not sell personal information.

We may share necessary information with trusted service providers and business partners only when required to operate our business, including product suppliers, manufacturing partners, logistics providers, payment processors, accounting providers, IT service providers, website service providers, and professional advisors.

We may also disclose information when required by law, regulation, legal process, or government request.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, and enhance the user experience. You may disable cookies through your browser settings, but some website features may not function properly.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect from unauthorized access, misuse, loss, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide products and services, complete orders, maintain business records, resolve disputes, and comply with legal, tax, accounting, and operational requirements.

7. International Customers

If you contact us from outside the United States, your information may be processed in the United States or other countries where our service providers, suppliers, logistics partners, or business partners operate. By using our website or communicating with us, you understand that your information may be transferred and processed internationally.

8. Your Choices

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal and business recordkeeping requirements. You may also request to stop receiving non-essential business or marketing communications from us.

9. Children’s Privacy

Our website and services are intended for business customers and are not directed to children. We do not knowingly collect personal information from children under 13.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. The updated Privacy Policy will become effective when posted on our website. Continued use of our website after changes are posted means you accept the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy request, please contact us at: